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This page covers basic questions people may have about Blanchard
Machinery's website. If you
have any questions about this website, or how it can be improved, please
contact us electronically or call us at 800.922.2790.
Click here for our
company directory.
What is the Blanchard Machinery website?
How do I use the site?
How do I search for products?
What if the product is not available?
What kind of warranty is included with used parts?
What kind of computer or browser do I need to use this site?
What is the Blanchard Machinery website?
We display the many aspects of our business:
information about Blanchard Machinery Company, the various products, services,
and support we offer, available employment, and so on. We've taken it a step
further by letting you view our inventories. You can also make offers to us on
our used parts and used equipment online.
How do I use the site?
You can browse our inventories and other
aspects of Blanchard Machinery Company without registering any information. However, if you want to
make an offer to us you will need to provide basic contact information to us.
How do I search for products?
We display our current machine (both new and used),
used generators, and used parts inventory
on this website.
- Machines & Generators - new and used machines
and used generators can be
searched in the same way. There are two ways to find these items:
-
We've broken them
down by category, allowing you a quicker way to find what you want. Just
click the links, drilling down to find the machine you're looking for. If we
don't have the item you're looking for in our current inventory, you'll see a
message indicating that. In those cases, if you will take the time to contact us
electronically (clicking the "Contact Us" link) we'll try to locate one for you.
- If you know the model of the item,
you can often search by typing in the first few letters or numbers. For example,
suppose you're looking for a 325 excavator. In the "Search" box enter
"325" and click GO. The search will bring back any 325 we have in
inventory (it doesn't work across new and used inventory, so consider
which type of machine you're looking for). Take it into consideration that
this way of searching is "fuzzy", meaning the more you enter into the search field the
more detailed the search is. Searching for items beginning with '3' will
bring back many machines (311's, 320's, 330's, etc.). If you input '325BL'
you'll get back just those '325BL's that are in inventory.
- Used Parts - search for used parts much the
same way as machines. You can look for them by category or through searching.
The system searches on part number and description. Thus, entering "0874898"
displays that part (if it's in inventory), and entering "cylinder" displays
all parts that have "cylinder" in their description.
When you locate a list of products, either by search or through
categorization discovery, you can sort the products by clicking the headings at the top of each column.
What if the product is not available?
We cannot guarantee a part or item is in stock.
Our inventories are only a reasonably accurate representations of what we have
available for sale at the time the information was uploaded for display on the
web. To ensure availability, you should contact an authorized Blanchard
Machinery representative directly.
What kind of warranty is included with used parts?
Used parts have no warranty and are non-returnable. Blanchard Machinery
Company makes efforts to ensure we offer used parts that meet or exceed used
parts industry standards.
What kind of computer or browser do I need to use this site?
This Blanchard Machinery website is designed to be accessible with a
variety of software and hardware components. You should, however, have the
following minimum requirements: 56k modem speed or higher, Internet Explorer
version 5.0 or higher, Netscape version 4.5 or higher.
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