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Brandon said he appreciates the improved communication with the service status updates by text message. He also said he would recommend Blanchard (in Summerville) because they have good people who are easy to deal with working there.
I recommended Blanchard just a couple of days ago. They are good people to deal with. Availability of the equipment and the quality of customer service they provide stands out. The delivery and pickup of the rental equipment is prompt and if the equipment breaks down, the response time to address the issue is quick.
Devon said they are always very good about being communicative and letting him know where they are in the process, including this particular experience. For this experience and others, they are always able to tell him where they are at with appointments and scheduling and give him status updates. He said that he has a good relationship with a lot of the guys at Blanchard and they make him a top priority and treat him well.