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Join the Blanchard Team..
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With Uptime Advantage, Blanchard Machinery promises to keep your equipment operational when you need it most. Under this program — available exclusively to equipment covered by a Customer Value Agreement (CVA) — Blanchard guarantees next-day parts availability (or up to $1,000 in Cat credit) and, in the event of a breakdown, commits to on-site technician service or shop diagnosis within two days — otherwise you receive a $300 service credit. Our “Financial Assurance” and “Predictability & Control” pillars ensure you have clarity and recourse if service falls short. Plus, with digital tools like Cat Central and VisionLink®, requesting service or ordering parts is streamlined, letting you minimize downtime and get back to work fast.
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You need to maintain high productivity at low operational costs, no matter the application or age of your machinery. Receive the expert support you need to achieve this goal through a Customer Value Agreement (CVA). At Blanchard Machinery Company, we take pride in offering Cat® CVAs to help you better protect your investment.
A CVA is a hassle-free ownership plan for securing cost-effective parts and services. These agreements are inherently customizable, with terms that can be tailored to your equipment’s specific applications. Personalized dealer support can take various forms, including readily available parts, prompt service and preventive maintenance.
Having a CVA enhances your confidence in the equipment you rely on to complete essential tasks. For your machinery to generate revenue, it must operate efficiently and experience minimal downtime, regardless of the challenges posed by your working environment.
You can turn to Blanchard Machinery Company for Cat customer value agreements. Each CVA we offer is designed to be individualized, taking into account your equipment’s unique requirements. Depending on your preferences, costs can be structured based on actual production hours, a monthly fee or a flat rate. You have the flexibility to cover entire fleets, single pieces of equipment or individual systems.
When you purchase new equipment, you have a variety of CVA options to choose from. The process of using your CVA to access parts and services may differ based on the terms of your agreement. Our sales representatives will work with you to identify a payment plan that suits your requirements and determine whether you want coverage for your whole fleet, specific equipment or an individual machine.
We will also help you assess your priorities. For instance, do you need to focus on preventive maintenance to ensure a critical machine always remains operational? Would you like your parts shipped to you or sent to our nearest location? We’ll use the information you provide to ensure your CVA meets your needs.
When you choose Cat customer value agreements from Blanchard Machinery Company, you get to experience these benefits:
Blanchard Machinery Company is the exclusive Cat dealer in South Carolina. Our Cat CVAs are designed to help you maximize the performance of your machines. We also provide valuable CVAs for equipment from other brands.
You can consult with the sales representatives at your local dealer about how to use your CVA when purchasing your equipment or contact them when your machinery requires maintenance. Our team members can review your agreement and ensure you receive the necessary parts and services. Fill out the form below to get in touch with your Blanchard sales representative today to learn more about CVAs.
