Next-day or second-day parts availability or $1,000 Cat Credit.
Join the Blanchard Team..
Apply NowAt Blanchard Machinery, we know that uptime is everything. That’s why we’re introducing a new level of support through our service agreements – a bold, clearly defined promise to keep your machines running reliably, with the parts and service you need, exactly when you need them.
We guarantee you will have your parts on the schedule below:
If we miss the mark?
You’ll receive CAT Credits up to $1,000, based on order value and need by date.
Submit your unplanned repair request to us through your VisionLink or Cat Central app, and we guarantee:
If we are late?
You’ll receive a $300 service credit towards a future repair.*
*Credit not redeemable for cash or current repairs. Cannot be applied to current account balance.
Next-day or second-day parts availability or $1,000 Cat Credit.
On-site technician or shop diagnosis within two days or $300 service credit.
You get credit when we miss — no gray areas.
Set clear expectations for uptime and response.
Cat’s VisionLink® online software allows you to continuously monitor the factors that affect your fleet’s productivity using data collected from a Product Link unit installed on your machine. Imagine knowing exactly where your equipment is at every moment. Watch the video to learn how to place a service request all through the app!
Learn MorePartner with us to keep your machine moving and your business growing! Contact Blanchard Machinery to get your fleet under the Blanchard Uptime Advantage.